The Westin Lagunamar Ocean Resort Villas & Spa Cancun | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera, Cancun, Mexico, 77500

“The hotel is right in the middle of everything, with the Isla shopping center just across the street and plenty of fantastic restaurants within walking distance.”view full review

The Westin Lagunamar Ocean Resort Villas & Spa Cancun features spacious beachfront villa rentals with fully equipped kitchens, ideal for family-friendly vacations. Amenities include three pool areas, a swim-up bar, and access to local attractions like Tulum and Chichén Itzá. This 5-star Cancun hotel boasts a 8.6/10 rating on Booking.com.

Rooms & Amenities

All villas at The Westin Lagunamar Ocean Resort offer spacious living areas and private balconies with ocean views. Each villa includes a fully equipped kitchen or kitchenette, washers, dryers, and complimentary Wi-Fi. Guests can enjoy the comforts of home with stylish like-home amenities without resort fees.

Dining Options

Dining options include Oceano, which features an à la carte menu of Mexican specialties and grill favorites, and Duna Sports Bar offering snacks and burgers. Guests can also swim up to Duna Pool Bar for cocktails or opt for room service for in-villa dining. Tierra Market provides fresh deli meats, produce, and Starbucks coffee for personal meal preparations.

Leisure & Activities

The Cancun resort features three pools, including a primary infinity pool with a swim-up bar and a waterslide for children. There's also a zero-entry pool for quieter relaxation. Resort activities include aqua aerobics and access to kids' programs to elevate guest experience.

Services & Local Area

The Westin Lagunamar offers 24-hour concierge services to assist with planning and arrangements. Its commitment to green initiatives reflects a focus on environmental sustainability, ensuring minimal impact on the local ecosystem. Guests have easy access to popular attractions such as Tulum and Chichén Itzá for exploration.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two-Bedroom Villa Balcony Ocean View

2 persons

103 m²

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

Two-Bedroom Oceanfront Villa Balcony Whirlpool

2 persons

103 m²

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

Oceanfront Queen Studio Balcony

2 persons

36 m²

1 King-size bed

Shower

Bathtub

room details

One-Bedroom Villa Whirlpool Ocean View

2 persons

67 m²

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 10.3 km

Airports

Cancun (CUN) 21.1 km

Isla Mujeres (ISJ) 29.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxation Haven

“The spa at The Westin Lagunamar was nothing short of amazing. I treated myself to a massage that left me feeling rejuvenated. The overall ambiance was serene, enhancing my relaxation experience. I also loved lounging by the infinity pool with stunning ocean views; it was the perfect spot to unwind.” view full review

Delicious Dining Options

“I thoroughly enjoyed the dining experiences during my stay. Whether it was the casual bites at the poolside bar or a more formal meal at one of the on-site restaurants, the food was always fresh and flavorful. The happy hour specials were a good treat, making it easy to relax and enjoy the beautiful ambiance.” view full review

Spacious and Comfortable

“The villa I stayed in was perfect, featuring a well-equipped kitchenette, allowing me to prepare my meals whenever I wished. The large flat-screen TV and ample storage space made it feel like a home away from home. Plus, my room had a amazing ocean view that made waking up a daily joy.” view full review

Luxurious Bathroom Experience

“I loved the bathroom in my villa! It had a spacious soaker tub with jets - perfect for a relaxing soak after a long day. The large shower with a rain showerhead and plush towels provided a touch of luxury that made each bathing experience feel special.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course

Guest Parking

Dryer

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar

Children

Cots
Children's pool
Water slides
Children's play area
Kids club

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Jacuzzi
Massage
Shallow end

Room features

Air conditioning
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Washing machine
Free toiletries

Self-catering

Dryer

Media

Flat-screen TV

Location

Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera, Cancun, Mexico, 77500

Map view

Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Landmark

Avenida Kukulkan

870 m

Beach

Playa Marlin

870 m

Mall

Luxury Avenue

1.1 km

Landmark

Museo Sensorial del Tequila

820 m

Museum

Museo Subacuatico de Arte

1.3 km

Landmark

Museo de Arte Popular Mexicano

1.1 km

Mall

Kukulcan Plaza

1.3 km

Shopping Area

Luxury Avenue Cancun

970 m

Shopping Area

Flamingo Mall

910 m

Landmark

Marlin Beach

730 m

Landmark

Parque Ventura Cancun

1.1 km

Night club

Coco Bongo

3.1 km

Landmark

Cancun Convention Center

3.2 km

Landmark

Water Park at The Grand

1.8 km

Landmark

Dolphinaris Cancun

2.1 km

Night club

H Roof

2.0 km

Beach

Chac Mool Beach

2.6 km

Night club

The City Nightclub

3.1 km

Night club

Palazzo

3.3 km

Museum

Mayan Museum of Cancun

4.2 km

Beach

Playa Forum

3.1 km

Night club

Daddy'O

3.1 km

Nearby

Mall

La Isla Shopping Village

180 m

Museum

Cancun Wax Museum

10 m

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

10 m

Aquarium

Interactive Aquarium

110 m

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

10 m

Shopping Area

Fashion Harbour

10 m

Mall

La Madonna

10 m

Park

arte Garden

140 m

Restaurants

Cambalache Cancun

150 m

Blvd. Kukulcan Km. 12.5 La Isla Shopping Mall

BeachWalk Restaurant

140 m

Boulevard Kukulcan Km 14.5

Baskin Robbins El Parian

140 m

Boulevard Kulkulman

Cheesters

140 m

Blvd Kukulcan Km 15

Thai Lounge

150 m

La Isla Shopping Village

Italiannis

130 m

Plaza la Isla

Italianis

140 m

Kukulcan Blvd 9

Duna Sports Bar

0 m

Blvd. Kukulcan Km 12.5 Westin Lagunamar

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 7461 reviews

#48 of 267 hotels in Cancun based on Tripadvisor

Norman

United Kingdom, January 2025

8.8/10

I had a wonderful stay at this resort, where the staff were incredibly helpful and friendly. The location was perfect for exploring nearby restaurants and shops, and the numerous amenities made my stay comfortable. The rooms were spotless and had beautiful ocean views. However, I did find the dining options could use some enhancement, particularly at breakfast. Overall, it was a great experience, especially for those looking to enjoy a beachside getaway.

Rooms

10.0

The rooms were always clean and felt modern, complete with a balcony overlooking the ocean, which was a perfect spot for morning coffee.

Service

8.0

Service was generally good, though there were times when I felt pushed towards certain taxi services from the lobby.

Location

10.0

The hotel is conveniently located right in front of La Isla shopping center, making it easy to explore restaurants and nightlife.

Dining

7.0

Dining was decent, but I was hoping for fresher options, especially at breakfast.

Facilities

9.0

The facilities, especially the pool area, were superb and very well thought out for beach lovers.

Christina

United Kingdom, December 2024

7.8/10

This resort has a cozy, home-like feel with a fantastic setup and beautiful beachfront. The condos are spacious and equipped for family stays, making it a great choice for a relaxing vacation. However, be prepared for some sales pressure related to time shares, which can diminish the overall experience. The dining options are decent, but service can be inconsistent depending on your experience with staff.

Rooms

9.0

The condos are spacious and very comfortable, equipped with kitchen appliances and laundry facilities. I had a lovely view from my room, which added to the overall experience.

Service

6.0

While some staff were incredibly helpful, particularly at the beach and restaurant, there was a significant focus on selling time shares which detracted from the level of personalized service expected.

Location

9.0

The location is great with easy access to shopping and dining right across the street, plus there are convenient transportation options for exploring the area.

Dining

7.0

Dining was decent with some memorable moments thanks to attentive waitstaff, though the variety could be improved to enhance the overall experience.

Facilities

8.0

Facilities are well-maintained, though some areas could benefit from a little TLC. The beach is stunning, but be cautious of the strong currents.

Isaac

United Kingdom, November 2024

9.2/10

I had an incredible time at the Westin Lagunamar! The property is beautifully maintained with stunning views of the beach and a fantastic pool area. The rooms are spacious and comfortable, perfect for a relaxing vacation. While dining was a bit pricey, the overall experience was worth it for the luxurious amenities and attentive service I received. It's definitely a place I'd recommend for anyone looking to unwind by the ocean.

Rooms

10.0

The rooms were immaculate and very comfortable, featuring a kitchenette, a spacious bathroom with a jacuzzi, and a lovely ocean view from the balcony.

Service

10.0

I experienced exceptional service from the staff at the front desk and restaurant. They went above and beyond to make our stay enjoyable.

Location

10.0

The hotel is perfectly situated in the hotel zone, right across from a shopping mall with plenty of dining options, and the beach is just a few steps away.

Dining

7.0

Dining options were a bit on the expensive side, but the quality of food was good. The breakfast buffet had a decent variety, though it could be improved.

Facilities

9.0

The facilities are top-notch with several pools, a spa, and a well-equipped gym. The swim-up bar at the pool was a great touch!

Chris

United Kingdom, November 2024

9.6/10

I had a wonderful experience at the hotel, with immaculate and beautifully decorated rooms offering stunning ocean views. The outdoor space was meticulously maintained, and the beach was simply gorgeous. However, my dining experiences fell short, as the food was often tasteless and disappointing. Overall, the hotel is great for relaxation and enjoying the beautiful beach, but the dining needs improvement.

Rooms

10.0

My room was immaculate, featuring a kitchenette, a big flat screen TV, and a lovely view of the ocean. The bed was comfortable, with soft linens and pillows.

Service

9.0

The service was excellent, especially from the front desk and concierge, who were very helpful and attentive.

Location

10.0

The hotel is perfectly located near the beach with a shopping mall across the street, making it convenient for dining and shopping.

Dining

5.0

Unfortunately, the food was very disappointing, lacking flavor and not up to expectations, which was quite frustrating.

Facilities

9.0

The facilities were impressive, with huge clean swimming pools, plenty of beach towels, and lots of activities scheduled throughout the day.

Benjamin

United Kingdom, October 2024

5.6/10

I recently stayed at this hotel and unfortunately, it didn't live up to the high standards I expect. While the view from our room was stunning, I found the overall experience disappointing, especially considering my loyalty status. The room was extremely dated and lacked the comfort I anticipated. On a positive note, the location was convenient, but the service left much to be desired, making this a stay I wouldn't recommend!

Rooms

5.0

The room was incredibly dated, reminding me of the 70s with minimal amenities, which was disappointing for a Marriott property.

Service

5.0

The service was lacking; check-in took forever, and as a loyal member, I felt my status was overlooked.

Location

6.0

The location of the hotel was decent, with shops and restaurants nearby, but it wasn't enough to outweigh the negatives.

Dining

5.0

Dining options were average and not very appealing, which further added to my dissatisfaction.